Terms & Conditions

Dear customers... We welcome you to our online store (Gaming Technology World) GTW.

We provide you with the terms and conditions regarding your use and access to our online store and all pages, links, tools, and features branching from it.

Your use of our online store constitutes your approval of all the terms and conditions contained on this page, which we will detail below, please review them carefully.

Terms of use:

The use of our online store services is only available to persons who are able to legally represent themselves in accordance with the system of the Kingdom of Saudi Arabia, and persons who are unable to legally represent themselves cannot use the website’s services.

These terms and conditions are valid and void for previous forms of commercial representation or oral agreements or other understandings unless additional terms are specified in this regard for a specific product or service.

By using the services of the online store, you will be obligated to follow the terms and conditions.

Security protection of the website:

You may absolutely not violate or attempt to violate the security protection of the website, which includes but is not limited to the following:

* Accessing information not intended for you or accessing an Internet server or an account that you are not authorized to use officially.

* Attempting to explore, examine or test the system or network's capabilities or attempting to penetrate the security system or protection levels without being authorized to do so.

* Attempting to disrupt or interfere with the service provided to any other user, host or network, including but not limited to publishing and sending viruses to the online store, burdening the site, sending chain letters or unsolicited e-mail or any other means that may harm the integrity of the network.

* Sending unsolicited messages, including commercial offers or advertisements for products or services.

* Simulation for the purpose of forgery of the Internet Protocol address or email address or any part of the address of the electronic store and using it in any email or mailing group, noting that violations that harm the system or network security can expose you to civil and criminal penalties in most cases, you hereby agree not to use system resources of devices or programs or any method to disrupt or interfere or attempt to interfere with the work of the electronic store or any activity or service provided by the store, the electronic store will investigate activities that may involve these violations and will cooperate with the competent judicial authorities to prosecute and apply the necessary penalty to the persons responsible for such violations.

Registration – My Personal Account:

The information you provide during the registration process is protected data in accordance with the previously described privacy protection terms. Your personal information forms part of your personal record of your dealings with our services. If you use our online store, you will be responsible for maintaining the confidentiality of your personal account and password, in addition to preventing access to your personal device/computer or mobile phone that you use to access our store. You are therefore responsible for all transactions carried out through your personal account using the password, and the online store does not bear any responsibility towards any person for any loss or damage that may arise due to your failure to protect your password or any other information related to your personal account. If you suspect suspicious transactions in your personal account, please notify us immediately.

Electronic communication:

By agreeing to use our store and our electronic services, you agree to receive our electronic messages in all their forms through e-mail, periodic bulletins, or notices and alerts announced in the online store. Accordingly, you implicitly agree that all electronic transactions sent to you by us are legally binding and treated. Treating linear transactions.

We may monitor, record and store any telephone call, email or other form of electronic communication with you for training purposes in order to verify advice and comments given to us and to improve and develop the quality of service provided to our customers.

Product details, inventory and prices:

In our constant and diligent endeavor to provide accurate and comprehensive information about our products (such as product availability, prices, product specifications, illustrations, and technical specifications), we may encounter some typographical errors.

The maximum accuracy limits are taken into account in displaying the colors of products on the online store, but the apparent colors you see depend mainly on your screen settings, and this falls outside the scope of our authority, as we cannot confirm with certainty the approved color settings on your screen, as there are natural products whose colors vary. Their shapes are slightly different from the image shown on the online store, for example but not limited to (natural stones).

Publishing details related to products (including but not limited to: marketing brochures, advertisements and commercial offers) on the online store and on our company's social media platforms does not guarantee the availability of products or offers or the same prices at all times.

Some errors may occur during the process of providing the product and providing detailed information about prices on the online store. The online store cannot provide you with the prices of the products individually or know the total cost of the product or service until you submit your complete online order. If an invoice is requested and issued for a product or service and the price is incorrect or the information is incorrect due to an error in recording the correct price or information about the products or services, the online store has the right in this case to either contact you to clarify this error and how to deal with it or cancel your order and notify you of this cancellation even if your order has been accepted and followed up electronically.

We strive to provide you with the best prices, and the availability of products and prices are subject to change without prior notice.

Shipping, delivery and pickup:

We look forward to serving you in a way that matches your expectations in providing this service, so we hope that you provide us with a clear address to ensure fast delivery. The address must include the building number, villa number, or apartment number, in addition to the street name and city, and the phone number and name of the person concerned must be recorded according to the attached form. Before submitting your order, you must check the product specifications very carefully and agree to abide by the terms of sale described above.

In the event of failure to deliver the order to you by the shipping company and this was the result of an error (which includes, but is not limited to, writing an incorrect address, writing an incorrect name or mobile number, or difficulty or complexity in accessing the address), in this case the customer is required to receive the order from the nearest An office for the shipping company to his address, and if the customer does not receive the order, the order is considered void and the customer will bear the full costs of shipping operations.

Cancel the order:

(Gaming Technology World) GTW reserves the right to cancel the order for any of the following reasons:

Rejection/non-acceptance of the payment process. +

If the delivery address given by the customer is wrong, or the contact information* is incorrect, or if the customer is unable to reach him.

The customer is late in receiving his order paid by online payment* for more than 7 days

and transferring it to the showroom pick-up service.

Cancellation of the order by the client:

To continue the process of canceling the order, you must contact us first. You can cancel your order for any of the following reasons:

If the order is not delivered or shipped to you, if you cancel after the order has been shipped or sent, you will be charged a cancellation fee and we reserve the full right to match the time at which your order was shipped with the time at which you sent the cancellation request.

Our inability to provide/deliver the order within a reasonable period of time, which is (20) business days from the day the order is confirmed.